In addition, it provides practical instructions on how to prevent these cancellations and what to do in case of a block, including We would like to show you a description here but the site won’t allow us. When I try to log in I get the following error: “Help us protect your account We have detected unusual activity on your account and have locked it temporarily. I never heard back from an account specialist, aside from an automated email saying my account was in a “temporary hold due to unusual activity” and that I needed to login and provide some documentation. " Unfortunately, without being able to log in we’re unable to use the Contact Us system and upon contacting Amazon via phone, we’ve been told a representative would reach out within 24 hours and that has yet to materialize. Mind you this is in Europe. For your protection, we have temporarily placed your account on hold and any pending orders or subscriptions on hold as well. Jan 15, 2025 · "Account locked temporarily - We have detected unusual activity on your account and have locked it temporarily. Hi all, Since December we have been unable to access our EU selling account, we have continued to go around in circles with support. When attempting to log into our Amazon seller account recently, we receive the following message. So i changed password to be sure added 2 factor authentication to secure the account etc Amazon prioritizes account security and integrity. To ensure a secure and trusted environment for its customers, Amazon may temporarily restrict an account if it detects any suspicious or unusual activity. Sep 11, 2020 · Why do I keep getting, Unusual sign-in attempt detected. Sep 2, 2025 · Fix ‘We Detect Unusual Activity on Your Account And Have Locked it Temporarily’ PRIME VIDEO 2025 Getting locked out of your Prime Video account with the “We detect unusual activity However, as I can’t login to Amazon. If we are unable to confirm your payment information within 72 hours, your pending orders will be canceled. It worked for me, the representative unlocked the customer account, which consequently unlocked the account on Seller Central. Nov 14, 2024 · He created the account and reached the point where he received a verification code from Amazon in his email. We’re on a journey to advance and democratize artificial intelligence through open source and open science. If it's a real message, you need to follow the instructions in the message. Help us protect your account We have detected unusual activity on your account and have locked it temporarily. For some time now, consumers in Poland (and around the world) have been faced with Amazon's practice of closing their accounts even if they have never used the store's services before and have just set up a new user account there. However, he is unable to complete this step. In this video: 0:00 – Introduction 0:10 – How to Fix ‘We Detect Unusual Activity’ on Amazon Prime Video We’ll explain why Amazon locks accounts, including suspicious sign-ins, payment May 13, 2020 · Any messages from Amazon are also listed in the Messages section of your account on amazon. After entering the verification code, he was prompted to set up two-factor authentication (2FA). To restore your account, you can click the button below and follow on-screen instructions. Feb 28, 2023 · We have detected unusual payment activity on your Amazon account. I didn’t use any kind of stolen credit card, the name on the credit card was the exact same for my other card that was on my account. This was sent from no-reply@amazon. Feb 28, 2025 · My other account will not log in despite password resets, it says 'unusual activity has temporarily locked your account' I have tried to contact customer service but you need to be able to log in to do that, and i have no way of doing it. I had a phone discussion regarding a delivery problem just over a week back. This FAQ page explains the reasons why Amazon may automatically cancel an order with the notice of “suspicious activity. The default phone number is set to a USA number. Adding. Sep 9, 2022 · We have temporarily placed your Amazon account on hold and canceled any pending orders or subscriptions because we detected unusual activity on it. This is ridiculous. Once you have provided the required information, we will review it and respond within 24 hours. As I had not found any way of emailing support the sign-in Jun 4, 2021 · Hello everyone, I am facing a serious issue with my Amazon seller account’s KYC verification and would appreciate any advice or help from Amazon staff or fellow sellers who have experienced something similar. The problem affects everyone without exception: buyers and sellers. I've had to create a whole other account. Amazon accounts are common across all Amazon stores. Now my account's locked for suspicious activity. Credentials will work in any Amazon store. Attempting to purchase region specific materials is another problem. com 24hrs after I had already submitted my documents. . Firstly - wtf Secondly - I need to be able to LOG IN to my account to contact customer service. Please contact customer service for further assistance. Nov 24, 2022 · My account locked due to 'Unusual Activity" because I use a secure browser I logged into my Amazon account using CCleaner browser so Amazon froze my account. " Not my account , my real account can't sign in So I created a new account. #AmazonPrime #AccountLocked #UnusualActivity Show less We would like to show you a description here but the site won’t allow us. When my wife tries to login on her seller Account, she is getting this error message: "Help us protect your account We have detected unusual activity on your account and have locked it temporarily. "We detected unusual activity and are unable to verify your mobile number at this time. Before jumping into the steps, here’s a quick overview of what each method involves to help you get your account back. Please contact customer service for further assistance”. Amazon canceled my order over "unusual activity" Anybody ever seen this before ? This is extremely fustrating as i ordered things i wanted before Christmas to be delivered friday and now i probably wont get it. We have suspended your orders and Amazon account because we detected unusual activity on it. Jul 7, 2024 · My account was hacked a few months ago, and I first called cust service who referred me to account support. May 31, 2025 · In this article, we will discuss different ways to solve this error. A message that says: We have detected Technician's Assistant chat Customer: I am blocked from my Amazon acct. " I have already tried the following steps, but the issue persists: The second one said: Hello, We have detected unusual payment activity on your Amazon account. We would like to show you a description here but the site won’t allow us. My account was disabled due to “Unusual activity” about 10 minutes after I had purchased the item. I just now submitted photos of an internet bill, my driver's license, and my bank where it shows my name/address/last 4 card digits. We have detected unusual payment activity on your Amazon account. Dec 1, 2024 · I even change and uodate my location and address in content n preferences firecr from the amazon account. (Amazon Staff) Thank you for help. If it's also blocked due to suspicious activity, just contact Amazon as a regular customer and don't mention that you use the account as a seller. We have detected suspicious activity on your account and have locked it as a precaution. Despite repeated called to them, I never regained access to my account , but I was able to get them to close it. com with that account I am unable to open a case and send my appeal. Restore your Amazon access using the steps in this guide. We login in usual, go through the 2 step authentication and then get the following error: “We have detected unusual activity on your account and have locked it temporarily. ” It details the most common causes, such as payment issues, unusual addresses, suspicious account behavior, and internal anti-fraud checks. May 4, 2024 · I keep getting this error message each time I try to log in to my amazon account and my card has been accepted "We have detected unusual activity on your account and have locked it temporarily. I am excited to begin using the Amazon Kindle service and gain access to the vast collection of books available. I initially completed the KYC verification and received an email confirming that my account had been verified successfully. Oct 9, 2024 · Today I tried to log in again and I get a notice: Account locked temporarily. I teach you how to fix unusual activity on your account and have locked it temporarily Amazon Prime VideoIn this video you will learn how to:— fix unusual ac We would like to show you a description here but the site won’t allow us. com, so check there to see if the message was spam. Attempting to create a duplicate account at another store raised flags and caused the lockout you observed. Initially I started getting emails that I could just ignore if the sign in was me, which it was. Now I have to approve each time I sign-in, if this is a new form of Amazon security then make it clear. For some time now, consumers in Poland (and around the world) have been faced with Amazon's practice of closing their accounts even if they have never used the store's services before and have just set up a new user account there. You can help us unlock your account by logging in to your account and following the on-screen instructions. Watch now and learn how to fix the 'We Have Detected Unusual Activity on Your Account and Have Locked It Temporarily' problem on Amazon Prime. For your protection, we have temporarily placed your account on hold and placed any pending orders or subscriptions on hold as well. Check for unusual email activity alerts by reviewing linked accounts and changing passwords. This article delves into the intricacies of the Amazon account on hold to help you remain calm and informed if you encounter this situation. Apparently some strange activity occurred Technician's Assistant: I understand you're blocked from your Amazon account due to some unusual activity. This video is a guide to troubleshooting and resolving this common error encountered by authors on the Amazon Kindle Direct Publishing (KDP) platform - "We detected unusual activity and are unable Feb 27, 2024 · If your Amazon account is locked, you won't be able to make purchases. Nov 20, 2023 · Hi I sigin in but Show messages "We have detected unusual activity on your account and have locked it temporarily. Amazon account locked suspicious activity – Sometimes you might have a high number of orders or unusual use of gift cards and that will prompt Amazon to lock your account as a safety measure. Feb 3, 2025 · This happened after Amazon detected "weird activity" on my account (It was me trying to add to my balance but the page not loading) I have no idea what to do now. I changed the password four times before being able to even get as far as this community page. So yesterday i decided to buy a new GPU and i never used Amazon before but i had an old account lying aroun tied to my Email. Therefore, I would greatly appreciate your guidance in overcoming this issue or providing an alternative solution to complete the phone number verification. We have detected unusual activity on your account and have locked it temporarily. Can you tell me what exactly you see when you try to access your account? We would like to show you a description here but the site won’t allow us. If issues persist, try creating the account via a web browser to isolate app-specific problems. I use a secure browser so my info stays mine but companies like Amazon penalize me for making an effort to be secure We would like to show you a description here but the site won’t allow us. Oct 4, 2023 · Amazon account on hold – If your billing information or other personal data isn’t correct, your account might be on hold temporarily. If you want my real email address, I can send your @Troy R. Straight to the point i receive this when I try log in “we have detected unusual activity on your account and have locked it temporarily. Hey guys so I’ve had an Amazon account for years. Should (and could) I create a new account? I don't know if this is the right sub, so I'm sorry if it isn't. : amazonprime this post was submitted on02 Feb 2025 1 point (67% upvoted) Dec 19, 2024 · Unfortunately, every time I attempt to create an account, I receive the error: "Account creation has been blocked due to unusual activity. Contact Amazon via Chat: Start with Amazon’s live chat to report your problem. I am writing to request your urgent assistance in resolving this matter.

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